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DJI Mavic Air 2: Things You Should Know Right Away and Troubleshooting

mavic air 2

Mavic Air 2 is a powerful drone that is capable of 4K/60fps videos and 48 MP photos. It features a max flight time of 34 minutes and allows you to fly up to 10 km (6.2 miles) away. After I got the Mavic Air 2, I did more research and found that there is still a lot of information that we should know before purchasing.

Here is a list of must-know questions you should know before buying. You can also find some solutions to common problems you may have.


1. Mavic Air 2 Camera

Can Mavic Air 2 shoot 4k QuickShot?

Yes. Mavic Air 2 supports shooting 4K/30fps videos in MP4 or MOV format.

Is Mavic Air 2 capable of true 48 MP photos?

No. It is actually not true 48 MP, it’s basically 12 MP sensor with x4 Bayer filer in front.

Can Mavic Air 2 camera zoom?

Yes, Mavic Air 2 supports up to 2x digital zoom when shooting 4K/30 fps and 2.7k/60 fps. If you are shooting in 1080p you can zoom in up to 4x at 60 fps.

Does Mavic Air 2 video has D-Log?


What color mode does Mavic Air 2 use?

D-Cinelike, Normal.

What is Mavic Air 2 ActiveTrack video resolution like?

Here is the Mavic Air 2 ActiveTrack video resolution:

Normal: 4k 24/25/30 fps; 2.7k 24/25/30 fps; 1080p 24/25/30 fps

HDR: 4k 24/25/30 fps; 2.7k 24/25/30 fps; 1080p 24/25/30 fps

Does the new app allow adjusting critical parameters for cinema?

No. There are no sensitivity settings for a smooth cinematic move, and you can’t control the sharpness, contrast, and saturation manually.

Does Mavic Air 2 have a cinema/tripod mode?

Yes, it has Tripod Mode, and you can easily turn it on on the remote controller.

Can Mavic Air 2 shoot RAW photos?


2. Mavic Air 2 Compatibility

Does Mavic Air 2 Remote Controller work with an iPad/iPad mini/iPad Pro?

No. The max mobile device size that Mavic Air 2 remote controller supports are up to 180×86×10 mm (Height×Width×Thickness). If you want to fly your Mavic Air 2 with an iPad or Android Tablet, you will need to use a tablet mount.

Which SD card does Mavic Air 2 use?

Mavic Air 2 supports microSD cards with a capacity of up to 128GB. It’s capable of 4K videos, so only those with high write-speed cards are compatible. Here is a list for more details:

Does Mavic Air 2 work with DJI Goggles?

DJI Goggles

No. Unfortunately, it’s not compatible with the DJI Goggles or DJI Goggles RE. There is no sign showing that DJI will add it in the future.

Can Mavic Air 2 use DJI SmartController?

dji smartcontroller

Yes. Mavic Air 2 supports using the DJI SmartController. The new firmware was released on Sep 22. You can now use the Smart Controller to fly your Mavic Air 2 after updating the firmware. Here are the details:

DJI Smart Controller Release Notes

Date: 2020.09.22

Smart Controller Firmware: v01.00.0820

DJI GO 4 App: v4.3.36

DJI Pilot App: v1.8.0

DJI Fly App: V1.1.6

DJI Assistant 2: DJI Assistant 2 For Mavic v2.0.14

What’s New?

  • Added support for DJI Mavic Air 2. Under Aircraft Management, Mavic Air 2 can now be added and managed. Notes:
  • A Smart Controller with a firmware version of v01.00.04.75 or earlier must be updated using DJI Assistant 2. Download the latest DJI Assistant 2, and follow the steps in the Firmware Update section in the DJI Smart Controller User Manual. Download DJI Assistant 2 at
  • Contact DJI Support if the update fails several times.

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Is Mavic Air 2 compatible with DJI CrystalSky Tablet?

dji crystalsky

Currently, DJI CrystalSky can’t be used with Mavic Air 2. DJI support said that they have passed the information to the R&D team, let’s just wait and see if there will be a new firmware update to fix this.

Which App does Mavic Air 2 use?

Mavic Air 2 uses the DJI Fly App. Click here to learn more about the DJI Fly.

Does Mavic Air 2 get Litchi support?

No. It is said that DJI doesn’t open the SDK so Litchi is not supported yet.

Can I fly Mavic Air 2 without a phone?

No. Mavic Air 2 doesn’t support controlling only by a mobile device, you will have to use the remote controller.

Can I fly Mavic Air 2 without a remote controller?


Does Mavic Air 2 Support Live Streaming?

No. Currently, you can’t live stream from Mavic Air 2. Whether DJI will bring this to MA2 is still not confirmed.

Does Mavic Air 2 support Waypoint?

No. It’s only available when shooting in Hyperlapse mode.

Does Mavic Air 2 have Airsense/ADS-B?

Currently, only The US version has ADS-B.

3. Mavic Air 2 Flight Performance

Can Mavic Air 2 fly in rain?


Can Mavic Air 2 fly in the snow?


Is Mavic Air 2 waterproof?


Can Mavic Air 2 fly at night?

Yes. There is no big difference flying at night, but you need to be extremely careful. If you fly too high or too far away, it’s hard for you to spot the drone.

Can I fly Mavic Air 2 indoors?

Yes. But it’s not recommended. If you have to fly indoors, make sure you have the propeller guard on, keep the children and pets away.

How much wind can Mavic Air 2 handle?

The max wind that Mavic Air 2 can handle is level 5.

Does Mavic Air 2 Have Ocusync?

Yes, Mavic Air 2 packs Ocusync 2.0.

How high can Mavic Air 2 fly?

The Max height of Mavic Air 2 is 500 m.

How far can Mavic Air 2 fly?

The Max distance of Mavic Air 2 can reach up to 10 km (6.2 miles) under FCC. It varies in different standards:

  • FCC: 10 km
  • CE: 6 km
  • SRRC: 6 km
  • MIC: 6 km

What is Mavic Air 2’s top speed?

When flying in Sport Mode, Mavic Air 2 can fly at a speed of 68.4 kph (42 mph).

Can Mavic air 2 follow you?

Yes, Mavic Air 2 can follow you. It features FocusTrack which is a suite of tracking modes including Active Track 3.0, Spotlight 2.0, and Point of Interest 3.0.

Can Mavic Air 2 record audio?


Can you fly Mavic Air 2 without a controller?

No, Mavic Air 2 doesn’t support only control by a mobile device.

4. Mavic Air 2 Problems and troubleshooting

How to install Mavic Air 2 ND Filters?

Installing ND Filters is not a daunting task, but you still need to be careful. Here is a quick guide:

Step 1 Hold the Mavic Air 2 Camera tight

install mavic air 2 nd filter

Step 2 Rotate the stock UV counterclockwise to take it off. It’s locked very tight, so just keep trying if you can’t rotate it.

install mavic air 2 nd filter

Step 3 Take an ND Filter out and put it on the camera

install mavic air 2 nd filter

Step 4 Rotate the ND Filter on the Camera until you lock it in.

install mavic air 2 nd filter

Do I need to register with FAA?

Yes. Mavic Air 2 weights 570 g. Only drones that are under 250 g don’t need to register. If you want a register-free drone, learn more about the Mavic Mini.

What to do when Mavic Air 2 video cache is full?

You can adjust the max video catch capacity accordingly. Here is a quick guide:

mavic air 2 cache video setting

  1. Find the 3 dots on the upper right corner of the DJI Fly main screen and click on it.
  2. Choose the camera menu in the pop-up and then scroll down until you see the Max Video Cache Capacity.

How to update Mavic Air 2 Firmware?

There are 2 ways you can update the Mavic 2 Firmware:

1. Update within DJI Fly App.

2. Update with DJI Assistant 2 for Mavic.

Here is a complete guide of how to update your Mavic Air 2 firmware:

How to charge Mavic Air 2 controller?

mavic air 2 remote charging

Mavic Air 2 Remote controller comes with a USB-C port at the bottom, just connect the Mavic Air 2 charger with the remote.

How to use Hyperlapse on Mavic Air 2?

mavic air 2 hyperlapse

After you connect your drone with the remote, you will be able to see the camera view. Click the icon on top of the video shooting button, then you will be able to find HyperLapse at the bottom.

How to Calibrate Mavic Air 2 compass and IMU?

It’s a good habit to always calibrate your drone before flying. Here is a quick guide:

Click the 3 dots on the upper right corner on DJI Fly main screen, then you will see the following picture, choose “Safty” to find Compass and IMU, then click Calibrate to finish the calibration.

mavic air 2 calibrate

How to turn off Mavic Air 2?

Press the power button on the battery once, and then press it again for 4-5 seconds, it will turn off the drone.

How to turn off Mavic Air 2 controller?

Press the power button on the remote and then quickly press it again for 4-5 seconds to turn it off.

We will keep adding things that you may not be clear about, if you have any questions, just leave a comment below to let us know.

Where can I find Mavic Air 2 user manual?

The Mavic Air 2 user manual is available on the DJI download center.

What is Mavic Air 2 error code 0xffe?

This is an activation error. When this happens, you will need to contact DJI Support and tell them the serial number of your drone.

How to set up Mavic Air 2?

Mavic Air 2 uses DJI Fly, check this guide to learn how to setup.

Where is the Mavic Air 2 serial number?

There are 2 places you can find your Mavic Air 2 serial number location. You can find the serial number on the box that the drone comes in.

Also, if you remove the battery, you can also find the aircraft’s serial number.


Where to buy Mavic Air 2?

Mavic Air 2 is now available everywhere. You can buy it on DJI Store, Amazon, B&H or other online stores, you can also find a nearby local dealer.

Should you choose the Mavic Air 2 Fly More Combo?

The Mavic Air 2 Fly More Combo includes more accessories that you will need: 2 extra batteries, 3 extra pairs of propellers, an ND Filters Set (ND16/64/256), a Battery Charging Hub, a Battery to Power Bank Adaptor, and a Shoulder bag.

It saves you $306 if you buy all the extra accessories separately.

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If you have enough budget, just go with the fly more combo. If you buy the single Mavic Air 2, check the essential Mavic Air 2 accessories to learn more about what accessories you will need.


You may also be interested in:

The Best SD Card for DJI Air 2S and Mavic Air 2

Best Mavic Air 2 Backpacks and Cases for Travel & Hiking

26 thoughts on “DJI Mavic Air 2: Things You Should Know Right Away and Troubleshooting”

  1. MA2 POI Active Track works. Spotlight function does not execute. Using DJI Fly app with current Firmware as of 8/1/22. Any resolution ideas? Wondering if downloading clean version of DGI fly out from Apple store may resolve?

    1. Hi Kevin, I don’t think so. No matter where you downloaded the app, as long as you are using the latest version, it’s the same.

  2. My obstacle avoidance stoped braking it beeps and on bypass everything works just not on brake acts like sensors are off but they are not its only 85 days old

  3. My Mavic Air 2 has been showing camera on the phone controller, slowing and dragging and I complain to DJI and I paid $69 for a replacement through my warranty. They send me the new one only to have the same problem. Is it the controller gimbal wheel or my phone or just another bad Air 2 ?
    Can someone help, can DJI help ?????

    1. Hi Solis, you may have turned on the new safety feature that deactivates the left/right movements on the right stick, turn it off and your drone should be OK.

    2. Look for the 3 dots Menu on your Phone Screen (connected on the >Controller), up right corner and look for Controller tag, go down the list of switches and find the one to unlock the side to side flying mode.

    3. IDJI mavic 2 air Will not fly in normal or cinema mode Only in sport Can you tell me how to activate it for normal and cinemaCan you tell me how to activate it for normal and cinema

  4. When starting the MA2 with sd card already inside I get a prompt saying no sd inserted switching to internal storage. I then need to pop out the sd card or turn off the drone and start it back up for it to recognize the sd card. Is there a fix for this? Tried 3 different cards with same result. Formatted all cards beforehand in the MA2.

  5. Evening…. my name is Wesley.

    I have a problem with my Mavic air 2. Most of the time whilst flying, it tells me of maximum ultimate altitude and max distance reached, but only at 30m and 43 in altitude. Sometimes it flys well. What could be the course of this? How do I resolve. Even if the distance and altitude are set way higher what it says…

  6. For some reason the Mavic Air 2 remote is now constant beeping with the four lights chasing. I believe I may have been trying to calibrate the remote for no apparent reason and now every time I power up it keeps beeping . Never had any issues prior to this.

  7. I’ve updated the smart controller to the latest software for the mavic A2 and the direction of the drone isn’t showing on the screen has anyone else had this problem

      1. Lester E Burrow III

        I have a question. I have a DJI, Mavic Air 2. Last time I used my camera it work great. Now I have squiggly lines going and not a clear picture. Yet, when I switched over to video mode I have a clear and sharp pitcher. Why?? I ck all my updates and the drone is updated. Thanks for any information.

  8. How do I access the additional settings for photo or video? When I click the photo or video icon it just switches between default video or photo modes instead of popping up the FPS options or hdr options. I feel like something is turned off, but I’ve tried everything.

    1. Hi Mario, you can tap on the 3 dots at the top right corner, then choose Camera, you will be able to find the settings.

  9. I have problems with the focus track of my mavic air 2. I can’t fix a subject not even a person in focus track mode. When I mark a box on the subject and then trying to move I receive a message “lost subjet” what can I do to solve this problem?

    1. Hi Pedro, if all the firmware is up-to-date, it’s likely a hardware problem, you should contact DJI Support.

    2. I am having same problem, Pedro. Will you post the solution here when you get it solved? I would appreciate it.

  10. Same question as Brian, I’m losing signal around 2000 feet also. Brand new Mavic Air 2, expecting much better.

  11. Norman L OBrien

    My Mavic air 2 contoller keeps losing signal at 1000-2000 ft. How can I boost it’s signal. I don’t have this problem in same areas with my Mavic pro platinum. Thanks!

    Norm OBrien

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